Contact

FAQs

How do I get to Hamilton House?

  • For directions by bike, foot and car visit our Getting Here page

Are there parking spaces for event organisers & participants?

  • Unfortunately there is no parking at Hamilton House.
  • On street pay and display car parking can be found throughout Stokes Croft and St Pauls. Additionally there are two car parks within 10 minutes walk; NCP on Bond Street and Cabot Circus on Newfoundland Circus BS2 9AB

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What types of layout can I have my room set up?

There are 7 different ways we can set up the room:

  • Board room
  • Theatre style
  • Cabaret style
  • U shape with tables
  • Class room
  • Circle of chairs
  • Horse shoe

Please note the Kitchen, Reading Room, Cloud Room, Dining Room have a fixed set up and cannot be changed.
(Set up for each space as shown in the images on the related room hire page).

Is there a charge for room set up?

  • Room set up is a FREE and part of our service

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Can we have refreshments brought to the room?

  • Yes, we serve a range of teas, coffees and herbal infusions for £1 per person per serving. Please note our minimum serving is £10. Glasses and jugs of water are available free of charge upon request

Do you serve biscuits with your refreshments?

  • Yes, we offer a range of biscuits for £0.65 per person per serving

I would like lunch as part of my booking, can you provide a catering service?

  • We work with different catering services who provide delicious locally sourced food. Our catering service requires a minimum of 10 people for each event. Click here for a sample menu. If you require catering please make sure you fill out the catering section of the booking form.

How much do you charge for catering?

  • If you would like catering we need to know your budget per head, any dietary requirements and hot or cold preference. From there we can create a menu to best suit your needs.

What dietary requirements can you cater to?

  • Please inform us of any allergies or intolerances along with your catering inquiry. Our caterers are flexible and can cater to most needs.

I filled out and sent you my booking form, what happens next?

  • After we receive your request we aim to respond within 3 working days. We will quote you for your booking and when you are happy we will confirm your booking by sending you a booking agreement. Once you have signed and returned the agreement our finance department will invoice you for the booking.

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Do you need a deposit?

  • Yes, for booking over £50 we will need a deposit.

How much is the deposit?

  • The deposit required is 50% of the booking.

What happens if I want to cancel my booking?

Up to £50

  • All cancellations are subject to a £15 charge regardless of notice period given.
  • If you notify us of your cancellation 7 days in advance of your booking, the remaining value of your booking will be fully refunded.
  • Any less than 7 days notice and you will be liable to pay the full cost of the room.

£51 – £199

  • All cancellations are subject to a £15 charge regardless of notice period given.
  • If you notify us of your cancellation 14 days in advance of your booking, the remaining value of your booking will be fully refunded.
  • Any less than 14 days notice and you will be liable to pay the full cost of the room.

£200 and above

  • All cancellations are subject to a £15 charge regardless of notice period given.
  • If you notify us of your cancellation 28 days in advance of your booking, the remaining value of your booking will be fully refunded.
  • If you notify us of your cancellation 14 days in advance of your booking you will be returned 25% of the full value of the booking.
  • Any less than 14 days notice and you will be liable to pay the full cost of the room.

How much do you charge for catering?

  • If you would like catering we need to know your budget per head, any dietary requirements and hot or cold preference. From there we can create a menu to best suit your needs.

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My booking requires quiet, are there any restrictions or specific time slots or rooms I should request to guarantee a quiet space?

  • Please note we have African drumming from 6-8pm weekly Mon-Wed. The only rooms the drumming doesn’t affect are the Cloud room or Think Tank. Make sure you fill in the noise section of the booking form

Is there a bar / Is Hamilton House a licensed venue?

  • We are not a licensed venue. If you would like to sell alcohol we can accept temporary events notices. unfortunately we are only eligible for 12 licenses per year so we will need to consider each request carefully.

Do you have wifi in all your hire spaces?

  • Yes we offer free wifi throughout the building. You will find the wifi code on posters in all spaces.

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Will you help me market my event?

  • Upon return of your booking agreement we will send you a link to fill in our marketing form. As long as you have the information to us by the deadline (the 8th of the month @ 5pm) we will be able to list your event in our printed programme, website, social media, outside poster and e-newsletter.

What is the deadline for marketing?

  • The deadline for marketing material is the 8th of the month @ 5pm, so if your event is in April we need to receive your marketing material on the 8th of March @ 5pm

What happens if I want to send my marketing material early

  • We welcome marketing material any time after you have confirmed your booking and returned your booking form. As soon as we receive your marketing material we will put it on our website and through our social media channels

Is there a charge for marketing?

  • No currently there is no charge for marketing

Do you have guidelines for marketing?

What is your pricing structure?

  • Coexist aims to be as accessible and inclusive as we can be: to support event hosts and guests to have affordable events of their choosing. We have a price structure that has not increased since it was first introduced in 2009. We provide a 25% discount where we can; charities, non-profit organisations & licensees, (This includes: community groups and voluntary organisations. This does not include: private functions, sole traders, business partnerships, limited companies) and we nurture partnerships with organisations who might struggle with costs otherwise.

    We value our hire spaces and the wide range of events and opportunities they permit. We work in the knowledge that to maintain the spaces well and to provide a good service, the booking fee must be reflective of the true costs, therefore allowing us to extend their use to a greater range of users within the community.

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I want to start a regular dance class in the dance studios, what is the process?

  • You will need to fill out a booking form for our dance studios. Once we have your details we can see if there is any availability for your class. Please be aware that our studios are very busy on weekdays after 6pm.

What if there is no space for my class?

  • If there is no space for your class we will add you to our waiting list, and contact you as soon as a slot becomes available.

What is DMAC?

  • DMAC UK stands for Dance Music and Arts Collective, they are our partners and collaborators. For more information see this link

How do I become a DMAC member?

    By beginning a regular class here you automatically become a member of DMAC UK (Dance Music and Arts Collective) our partners and collaborators. The aim of DMAC is to create a sense of community and of reciprocal benefits, so rather than a simple studio hire relationship, we engender something more powerful and exciting.

What benefits do DMAC members receive?

  • Support with marketing and class promotion, as well as a 20% discount on studio hire.

I would like to book a practice session in the dance studios. What is the process?

  • Practice or rehearsal rates for AD HOC users in our studios are £3 per person, per hour. Before you use the studios you’ll need an induction to the space. You can arrange an induction by calling the Coexist office on 0117 9154831. In your induction you will need to sign a practice agreement and then you can book in your first session.

What are the terms and conditions for AD HOC practice users?

  • AD HOC users can book up to seven days in advance and cancel with 24 hours notice. Coexist must also give a minimum of 24 hours to cancel a practice session.

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  • Coexist Reception: 0117 924 9599
  • Coexist Events: 0117 915 4833
  • Canteen: 0117 923 2017

Coexist CIC, Hamilton House, 80 Stokes Croft, Bristol, BS1 3QY

Mon: 9am – 8.30pm
Tue: 9am – 8.30pm
Wed: 9am – 8.30pm
Thur: 9am – 8.30pm
Fri: 9am – 8.30pm
Sat: 9am – 4.30pm
Sun: 9am – 4.30pm

Company name: Coexist CIC
Company registration number: 06671870

For inquiries regarding volunteering with Coexist please contact reception@coexistuk.org